Licensed & Insured · Workmanship Guaranteed
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Frequently asked questions

How does pricing work?

Every service page has a live estimate calculator. You will see an itemised price — the hourly or per-item rate, any options you choose, add-ons, travel charges where they apply, and tax — before you book. The figure is recalculated on our server, so it is exactly what you are quoted. The final price is confirmed with you on site before any work starts.

Do I have to pay the full amount upfront?

No. A deposit confirms your booking and reserves your arrival window — 30% for most bookings, and 50% for jobs on Vancouver Island, where we commit to a ferry crossing. The balance is due on completion and can be paid by card, cash or e-transfer.

Are your people insured?

Yes. Our tradespeople are vetted, hold the licences required for the work they do, and we carry liability insurance. Electrical work is carried out by a licensed electrician. Our workmanship is guaranteed.

Which areas do you serve?

We serve major cities across Canada, with our home base in British Columbia. Check the Service Areas page or your city page for local availability.

How do I verify my booking?

After you submit a booking we email you a 6-digit code. Enter it to confirm your booking — this keeps spam out and lets us reach you about your job.

Can I get same-day or emergency service?

Many services offer Priority (within 48 hours) and Emergency (same day) options at the estimate stage. Availability varies by city.

What if I need to cancel?

You can cancel or reschedule free of charge up to 48 hours before your slot, with your deposit refunded in full. Inside 48 hours your deposit covers any travel we have already booked and cannot recover. The full policy is on our booking terms page.