This Refund Policy explains how deposits paid through the HandymanNear app are handled. It forms part of our Terms of Service. HandymanNear is operated by Professional Sources Inc.
Only the deposit (currently 30% of the estimate) is paid through the app. The remaining balance is paid directly to your Pro and is not handled by HandymanNear; any refund of that balance is between you and the Pro.
No Pro assigned: if no Pro accepts your job, your deposit is fully refundable.
Cancellation before a Pro is assigned: you may cancel for a full refund of your deposit.
Cancellation after a Pro is assigned but before work begins: your deposit may be refunded in full or in part, at our reasonable discretion, accounting for any costs already incurred.
After work has begun or completed: the deposit is generally non-refundable, as it is applied toward the work.
Service issues: if work was not performed as agreed, contact us and we will try to help resolve it with your Pro, on a case-by-case basis.
Email info@handymannear.ca with your account email and booking details. Approved refunds go back to your original payment method (timing depends on your bank or card).
Nothing here limits any rights you may have under applicable consumer protection laws, including the Ontario Consumer Protection Act.
Professional Sources Inc. · info@handymannear.ca
